PDR PRO Success
Oct24

PDR PRO Success

Sandra and Steve Coleman have owned and managed the Dent Shoppe in Folsom, CA for six years. “We have been successfully using PDRPro for two years. The program is easy to use and customers love it. As the Dent Shoppe continued to grow, we added more employees. A multi-user system was needed and the program provided the solution. Now everyone is able to view the same quotes, notes and customer data. We get a lot of repeat business and can easily find a customer in our database,” says Steve Coleman. Tracking marketing information helps better target advertising dollars. Now money is spent on what works. “Sometimes several technicians work on the same car. Their services have expanded to a long list of auto related products. A customer may have his bumper repaired, windows tinted and paint touched up in addition to dent work. We can see a breakdown of who did what with the commission amount for each person. This is great for payroll and reporting purposes,” Sandra says. The bookkeeping aspect is not a favorite pastime for anyone at their shop. “PDRPro lets us streamline our operation. We use the information we gather from customers to help grow the business and be more profitable. All invoices from the shop import easily into QuickBooks, saving many hours of data entry.” The next step was adding the mobile unit to their field operation. The hand held unit has a small printer and allows the field technician to upload his invoices to the PC at the shop. The field data synchs up to the office data for accuracy and backup. No more double entry of the same information or trying to read handwritten invoices. Sandra says, “This application is the answer to moving our business into the...

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Windshield Repair
Oct18

Windshield Repair

Windshield repair services by Dent Shoppe your is your #1 choice for windshield repair. We work with your insurance company and use over a decade of experience to repair chipped windshields and glass. We can repair your chipped or pitted windshield for an affordable price while you wait.  Repairing a chips will prevent large cracks and and improve your driving safety. We take pride in the quality of our work and most of our customers are repeat customers or referrals. We offer money back guarantee that the auto glass repair will not spread and will pass inspection. Dent Shoppe Folsom auto glass repair is number one shop for all Windshield repair needs. About Dent Shoppe Windshield Repair     Mobile Service Available in Folsom and surrounding areas. PREFERRED PROVIDER WITH MOST INSURANCE COMPANIES. Windshield repair is FREE with approved insurance. The insurance companies consider it No Fault. $40 first chip, $10 each additional. Most insurance companies will waive your deductible It is cheaper for them to pay for the repair than to replace it You are allowed up to 3 times a year to fix your auto glass. No Replacement necessary in most cases. Windshield repair usually take less than 20 minutes. Damaged area on a windshield filled with special clear adhesive resin. The resin is then cured with an ultraviolet light. When done properly, the damaged area’s strength is restored, as is most of the...

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Company History
Oct16

Company History

Sandra Coleman and her family opened the Dent Shoppe in Folsom in 2003.   Gabriel has perfected the technique of paintless dent removal.  It is a process that removes dents and dings from automobiles and motorcycles without using paint or bondo.  Most jobs cost between $75 and $250 and are completed in about an hour.  The Dent Shoppe is located at the intersection of Greenback and Madison. Having a shop is a real advantage. It provides for a stable environment with consistent lighting, temperature, and lots of tools for many types of jobs. Customers have been thrilled with the results.  Paintless dent removal is still a mystery to many consumers.  Car dealerships have been using this service to improve the appearance of used cars for many years.  Most people believe that dings from shopping carts or car doors are permanent.  The Dent Shoppe can make them disappear while you wait! Over the past several years we have added additional auto appearance services that are a perfect fit. It provides busy people with a one stop shop. There is no appointment needed for a free estimate.  The Dent Shoppe can be contacted at (916) 296-3368.  Normal business hours are 8:00am until 5:00pm, Monday through Friday and Saturday 9:00am until 2:00pm. Call us now or come by our convenient location and see how much money we can save you on your dent and scratch removal, wheel reconditioning, headlight restoration, windshield repair, and minor body repairs.   We offer personal service and fast turnaround times. Check with us before going to a body...

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Dent Shoppe Featured in Style Magazine
Oct25

Dent Shoppe Featured in Style Magazine

Dent Shoppe 9521 Green Back Lane, Suite 200m Folsom phone: (916) 296-3368 Briefly describe your business. We offer paintless dent removal service for small dents and dings in cars and motorcycles. It can be done while the customer waits at a fraction of body shop prices and id doesn’t disturb the paint. Find out online at www.dentshoppe.com What makes your business unique? We are about the only place around with a fixed site location. Most paintless dent removal companies are a one-man mobile operation and they cater to dealerships. How long have you been in business and how did you get started? We have been in business since 2003, Steve was a dent removal technician with another company. Our son worked there and thought Steve would do well, and he has. How are you involved with the community? We recently did a fundraiser for the Leukemia Lymphoma Society. We donate to Cappuccino Cruisers, who support various local charities and to the Twin Lakes Food Bank. Our support has also gone to Folsom High School and most other schools that request donations for fundraisers. We are also members of teh Folsom Chamber of Commerce. Is your family involved with your business in some way? Steve is the dent removal technician at the shop. Our son Gabe is our mobile dent technician and Sandra does accounting, marketing, administration and everything else. What do you enjoy most about what you do? We get to spend our days together working towards the same goals. We can be creative with our marketing and for the first time in our lives, we look forward to coming to work. We are also very proud to have our son as part of our company. How long have you been in this area and what drew you here? We moved to orangevale from San Jose 26 years ago. We were looking for a place that was like San Jose when we were your, open space and a slower pace and affordable housing. We were looking to get away from earthquakes and moved here for months before the large quake of 1989.   (Text used with permission for the web only. Folsom El Dorado Hills Style...

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